Saru Dhakal

Bachelor's

Management Information Systems

PINE TREE DENTAL

Dental Assistant

- Ensured seamless clinical operations and compliance as well as high levels of patient satisfaction through effective operation coordination and exceptional customer service - Administrative Management - Utilized Dentrix software proficiently to schedule appointments and manage patient health records, ensuring smooth clinic operations - Ensured treatment rooms were properly prepared and stocked with necessary supplies, contributing to efficient workflow - Implemented and maintained strict infection control protocols in adherence to OSHA and CDC guidelines, ensuring a safe and hygienic environment for patients and staff - Spearheaded appointment scheduling to best align with patients' insurance coverage timeline - Collaborated with various dental insurance providers to navigate patient billing and coverage - Patient Care & Interaction - Provided chairside assistance to the dentist during procedures, prioritizing patient comfort and safety - Provided clear information about insurance coverage and co-pay related to dental procedures, ensuring patient understanding and satisfaction