Sathwika KARRI

Master's

Data Science

Taco Bell

Team Member

In the role of Customer Service Team Member at Taco Bell, there was a strong focus on enhancing customer experiences. Achievements included elevating customer satisfaction scores by 8% within just three months through personalized order recommendations that resonated well with patrons. This effort not only increased loyalty but also encouraged repeat visits. Guiding new staff members became a rewarding part of the job; training sessions led to zero critical errors during health inspections, showcasing effective operational mastery. Recognition as 'Employee of the Month' highlighted dedication to outstanding service and teamwork. Implementing best practices also streamlined workflows, reducing wait times for customers by 15%. This experience reinforced a passion for delivering exceptional service while fostering a collaborative team environment.