- Supported 300 users in office and remotely with all Mac/Pc issues
- Data migration tool. And Casper to image new computers. Then install and needed apps per department/user needs
- Ensuring no loss of data and complete application move/reinstall
- Asset management using (Remedy). Interred all inventory into Service
- Daily desktop support for a large high paced organization as a tier 3
- TSA
- Set up and installs threw imaging and manual installation of all standard
- Assisted with all in-house computers in any technical aspect that arose
- Macintosh X and Office 2016 For Mac