Monitor and triage security incidents related to network performance, abuse, and VoIP traffic
• Collaborate with cybersecurity team to assess and reduce attack surfaces through ACL and vulnerability analysis
• Support fraud and abuse investigations, identifying patterns and contributing to mitigation strategies
• Analyze logs, generate reports, and improve incident response timelines
• Educate staff on best practices in VoIP security and threat prevention
M
Morgan Stanley
Security Operations Support Intern
February 2022 - December 2023
A
Asurion
IT Help Desk
March 2019 - July 2022
Skills
Languages
EnglishPashto
Skills
Artificial IntelligenceBurp SuiteBusiness Process ImprovementCisco Certified Network AssociateCloud ComputingCommon Vulnerability Scoring System (CVSS)Computer ProgrammingComputer SecurityConfluenceCustomer Account ManagementCustomer ExperienceCustomer SatisfactionFraud Prevention and DetectionGithubHelp DeskInfrastructure ManagementInnovationIssue Tracking SystemsIT Service ManagementJIRAKnowledge BasesLeadershipLinuxLog AnalysisManagement ProcessesMarkdownMicrosoft WindowsNetwork EngineeringOpen Web Application SecurityOSI ModelsPostmanProblem SolvingPython (Programming Language)Regular ExpressionsReliability of SystemsRisk AnalysisSafety PrinciplesScalabilitySecurity AuditsSecurity StudiesSecurity Support Provider InterfaceSelf MotivationServicenowSimple Mail Transfer ProtocolsSimulationsSoftware Vulnerability ManagementTechnical SupportTriageTurnaround TimeUnixUser AssistanceVoIPVulnerabilityWeb PlatformsWindows PowerShell