Sharee Pullett-Kollmorgen

Master's

Public Administration

Serco

Benefits Administrator

- Reviewed pensions carefully to ensure accurate information via mail is received by the deceased's spouse, next of kin, or named beneficiary - Verified that correct amounts are provided so that future payments owed are not underpaid/overpaid - Communicated with management and fellow employees on updates, system issues, and other urgent matters - Fulfilled all reporting requirements of all relevant government rules and regulations, including the Employee Retirement Income Security Act (ERISA - Scheduled and facilitated project meetings - Devised plans and schedules for concurrent projects to meet established deadlines