Shayla Oliver

Location

Jacksonville, FL
Fernandina Beach, FL
Education
    Florida State University
    May 2014 - April 2016
    degree
    Bachelor's
    major
    International Relations
Work Experience
    Genesee AND Wyoming Railroad G&W
    Commercial Services Analyst
    Jacksonville, FL, US
    August 2025 - present
    company
    Genesee AND Wyoming Railroad G&W
    title
    Commercial Services Analyst
    CSX Transportation
    Public Safety Specialist
    Jacksonville, FL, US
    August 2023 - August 2025
    Jacksonville Sheriffs Office
    Real Time Crime Analyst
    Jacksonville, FL, US
    September 2020 - August 2023
    Florida Department of Law Enforcement
    Crime Analyst II
    Tallahassee, FL, US
    February 2019 - August 2020
    Enterprise
    Management Assistant
    Jacksonville, FL, US
    December 2016 - February 2019
Skills
Administrative OperationsAnalytical ProceduresAnalytical ThinkingAuditing SkillsAutomationBusiness EfficiencyBusiness Process ImprovementCalendar ManagementCommunication SkillsContract ManagementCriminal JusticeCustomer Relationship ManagementCustomer RetentionCustomer ServiceDashboardsData AnalysisDatabasesData FilesDecision Support SystemsExpeditingField OperationsGsuiteIncident ResponseInformation SharingIntelligence AnalysisInternational RelationsKnowledge of FinanceKnowledge of SociologyLaw EnforcementLeadershipLogistics OperationsLooker AnalyticsMarketingMaterial Safety Data SheetsMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointNarcoticsNetworking SkillsOperational Data StoreOperations ResearchOracle ApplicationsPerformance ManagementPerformance MonitorPortfolio ManagementPower BIPublic ServicesPublishing SkillsRegulatory ComplianceResearch SkillsRisk AssessmentRisk ManagementRisk ReductionSafety PrinciplesSalesSelf MotivationStandardizationStrategic ManagementStrategies of PricingTransportation ManagementWorkflows