Shelby Erminger

Bachelor's

Aerospace Engineering

Sonic Drive-In

Carhop

Customer Service: Delivered a "SuperSONIC" experience by providing fast, friendly, and polite service to guests, resulting in high customer satisfaction. Order Accuracy: Efficiently took customer orders, packaged items, and checked for product quality, accuracy, and presentation before deliver Speed & Efficiency: Delivered orders promptly by carrying and balancing trays (up to 25 lbs) to cars in a fast-paced, high-volume environment Menu Knowledge: Acted as a "menu genius" to help customers navigate and customize menu options. Cash Handling: Processed cash and credit card transactions accurately, ensuring proper change was made quickly. Maintenance: Maintained a clean, sanitary, and organized work environment, including cleaning the parking lot, stalls, and restrooms. Safety & Teamwork: Complied with all safety, sanitation, and company policies, while assisting team members to improve overall speed of service.