Sherry Zheng


Location

Chicago, IL
Melbourne, Australia
Education
    University of Notre Dame
    August 2017 - May 2021
    degree
    Bachelor's
    major
    Finance
Work Experience
    Home Partners of America
    Senior Business Analyst
    Chicago, IL, US
    January 2023 - present
    company
    Home Partners of America
    title
    Senior Business Analyst
    overview
    - Translated product strategy and business requirements into agile roadmaps to guide innovative feature enhancements across - Improved client-facing mobile app usability by utilizing client feedback loops, user interviews, and building PowerBI dashboards to launch enhancements that enable residents to self-serve, such as in-app 'Message Us' and work order tracking features - Led cross-platform teams of 30+ members to rebuild company's leasing webpage and conduct phased testing of dynamic property - Extrapolated data via PowerBI, Excel, and SQL Server to evaluate product performance and adoption rates post launch, and condensed critical business information into digestible metrics and visuals for senior leadership and business stakeholders - Built an internal resident operations and escalation management platform from conception to launch and scaled the product across - Retired inefficient wire payment processing systems and integrated electronic money transfer solutions across consumer portals
    FP A Analyst Strategic Forecasting
    August 2021 - December 2022
    Summer Investments Associate Senior Associate
    June 2019 - June 2020
    Nielsen
    Summer Finance Analyst
    Shanghai, CN
    June 2018 - August 2018
Skills
Agile MethodologyAmazon RedshiftAutomationBenchmarking SkillsBudgeting SkillsBusiness AdministrationBusiness PartnershipsBusiness RequirementsConcept TestingConfluenceConsultingDamage ControlDashboardsFigmaFinancial ModelingFinancial UnderwritingForecasting SkillsGoogle AnalyticsGovernanceInnovationIntegrated Electronic ControlsInternational BusinessJIRAKnowledge of FinanceKnowledge of LeasingsLanguage TranslationLeadershipLean Six SigmaMetricsMicrosoft ExcelMicrosoft SoftwareMicrosoft SQL ServerMobile Application SoftwareMoney InvestmentsMoney TransferNetworking SkillsPower BIPresentationsProcessing of PaymentsProduct StrategiesRetail CommerceSchedulingSecurities ResearchSix Sigma MethodologySocial WorkSoftware EngineeringSQL DatabasesStakeholder ManagementStrategies of PricingTableau (Software)Testing SkillsUsability TestingUser FeedbackWeb PagesZoho Office Suite