Shilu Kumari

Master's

Management Information Systems

Dun & Bradstreet

SENIOR BUSINESS ANALYST

• Designed, Developed and tested several end-to-end processes for Automation using UiPath • Identified/recommended manual processes performed by various product owners to be automated by robotic process automation resulting in 20 FTE savings and 55% AHT • Optimized stored procedures to facilitate extract, transform and load (ETL) processes, turning raw data into meaningful information • Led and conducted a change management initiative to improve a workflow system by developing Visualization Dashboards, implemented changes are expected to decrease coordination time by 50% during monthly close • Designed and built the month-to-date Dashboard on Tableau to provide the current status of BOT performance and key decisions regarding their business issues in real time • Develop the end to end project plans with the execution team including Global Process Lead and Technology team and translated clients’ requirements into deliverables such as Product design(As-IS) and Solution design(To-Be) documents, use cases, workflow/ process diagrams, data flow/model diagrams • Created Requirement Traceability Matrix (RTM) to make sure all the requirements are covered with test cases and validated system alignment with business objectives by conducting SIT/UAT sessions with cross-functional team