Shyra Smith
Location
Kenner, LA
New Orleans, LA
Education
L
Louisiana State University-Shreveport
August 2023 - December 2024
degree
MBA
major
Business Administration
L
Louisiana State Shreveport
Work Experience
C
Chase Bank
Associate Banker
Metairie, LA, US
December 2020 - present
company
Chase Bank
title
Associate Banker
overview
- Maintained a 100% balancing rate over 6 months by adhering to company
- Resolved customer technical issues and enhancing customer satisfaction by
- Partnered with 11 colleagues to deepen product knowledge and collectively advise customers on making informed decisions, facilitating a
- Managed over 600 financial transactions per month which involved
- Spearheaded an initiative to get team of 8 more interested in morning
J
JPMorgan Chase
Corporate Analyst Intern
Plano, TX, US
June 2023 - August 2024
H
Hancock Whitney Bank
Vault Teller
Metairie, LA, US
October 2018 - November 2020
C
Capital One
Branch Ambassador
Metairie, LA, US
May 2016 - April 2018
Skills
Account MaintenanceAdaptabilityAgile MethodologyAuditing SkillsBanking ServicesBusiness AdministrationCash ManagementCash Register OperationCommunication SkillsConsultingCustomer Demand PlanningCustomer Relationship ManagementCustomer SatisfactionCustomer ServiceData AnalysisDeposit AccountsFinancial AccountingFinancial AssetKnowledge of FinanceLeadershipMentoringMicrosoft ExcelMicrosoft OutlookMicrosoft WordOrganization DevelopmentPower BIProblem SolvingSafety PrinciplesSelf MotivationStrategic ThinkingTableau (Software)Team WorkingTime ManagementWorkflow Management Systems