- Educated customers on Capital One products, services, and digital tools, to help make informed decisions
- Supported community engagement by promoting and participating in local events hosted at the cafe
- Conducted one-on-one sessions with customers to assist them in navigating Capital One's banking platforms
- Engaged customers in meaningful conversations to understand their needs and provide personalized solutions
P
Project Destined
Project Manager
Boston, MA, US
May 2022 - present
T
Target
Team Trainer
Boston, MA, US
September 2021 - May 2024
P
Project Destined
Strategy and Initiatives Intern
Wellesley Hills, MA, US
June 2023 - August 2023
B
BGO
Research and Strategy Intern
Boston, MA, US
September 2022 - May 2023
Skills
Languages
ChineseEnglishRussian
Skills
Affordable HousingArgusArtificial IntelligenceAttention to DetailBanking ServicesBrand ManagementCatering ActivitiesCommunity ManagementCoordination SkillsCultural ActivitiesCustomer ServiceData AnalysisData RepresentationEconomyExercise PhysiologyFinancial ModelingHealth CareKnowledge of FinanceLeadershipMacroeconomicsMarket ResearchMentoringMicrosoft ExcelMicrosoft OfficePassionatePersonal DevelopmentPersonal FinancePortfolio ManagementRaising CapitalReal EstateReal Estate Investment TrustSalesSemiconductor Device FabricationStock ControlStrategic ManagementSupply and DemandSustainabilityTableau (Software)Team Building