Sonya Morris

About Me

Recent college graduate - psychology major from Cal State Los Angeles - passionate about all things related to human-centered enterprise.

Location

Pasadena, CA
Los Angeles, CA
Education
    California State University-Los Angeles
    August 2020 - May 2022
    degree
    Bachelor's
    major
    Psychology
Work Experience
    iHerb Inc.
    Customer Service Coordinator
    January 2022 - March 2023
    company
    iHerb Inc.
    title
    Customer Service Coordinator
    overview
    As a Customer Service Coordinator, I oversaw department projects and ensured their deployment and overall success by communicating status updates, providing administrative support, and applying solutions as needed. I also organize and analyze data through CRM software such as Zendesk, Tableau, and Sprout Social to ensure KPIs are met and documented.
    Pasadena City College
    Student Assistant
    August 2017 - March 2020
    Charlotte Russe
    Assistant Sales Manager
    September 2014 - June 2017
Fun Fact

I love orange cats, Jungian Psychology, and all things health and fitness!

Passion

I am passionate about people, education, community outreach, and advocacy. I hope to find a career where I can best assist under-represented communities that need advocacy and outreach in order to discover their best selves and to reach their goals.

Skills
Administrative AssistanceCRMOffice Word, Excel, PowerPoint, Premiere Pro CC, After Effects CC.SproutSocialSSRSTableau
Volunteer
    Greenpeace
    January 2020 - January 2021
Leadership
    Students Run Los Angeles
    Race Pacer
    August 2014 - March 2020
Hobbies
Running
Poetry
Creative Writing
Psychology