Spencer Ahn

Bachelor's

Information Technology (IT)

IBM

Associate Procurement Consultant

• Configured and live demonstrated custom Enterprise Resource Planning systems and dashboards in PowerBi for global clients involving various SaaS and integration solutions • Optimized and cleansed client data using complex SQL queries to ensure data integrity and readiness for seamless multi-team and global implementation • Coordinated multiple projects with internal business units and third-party vendors to develop new procurement products powered by cloud-based solutions • Mapped existing and future process flows using Blueworks Live by creating Process Design Documents and Functional Specification Documents • Mentored incoming associates and analysts on fundamental IBM skills such as managing client success, effective communication and organization, and working with IBM SaaS solutions • Led discovery calls with clients to understand their software stack to map change impacts and pain points for future implementation • Created and presented weekly status reports and decks for executives to communicate project status, maintain accurate timelines, and key design decisions • Oversaw support of the proposed software by creating training documentation and test scripts to promote a smooth transition from one system to another • Forecasted project timeline and pricing by working the sales and client team to allocate resources and create phase gates