Steven Wong


Location

Seattle, Washington
Education
    University of Washington-Seattle Campus
    June, 2016 - June, 2016
    degree
    Bachelor's
    major
    Comparative Literature
    minor
    Environmental Science
    coursework
    Intellectual Foundation of Informatics
    Computer Science Engineering
    Computer Programming Lab
    Conflict Management
    Communications
Work Experience
    Institute for Systems Biology
    Information Technology Support Technician
    July, 2016 - December, 2016
    company
    Institute for Systems Biology
    title
    Information Technology Support Technician
    overview
    • (Temporary Position) • Supported 200+ corporate users on any software or hardware problems with minimal supervision under Tier 1 and 2 (especially with Apple and Windows operating systems) • Caught and removed about 1 to 2 virus threats per week via Symantec Endpoint Protection Manager system (on average) • Helped write various guidelines on how to operate certain public machines • Provided video conferencing support for critical presentations and meetings
    University of Washington
    Audiovisual Technician
    September, 2015 - June, 2016
    University of Washington
    Mentor
    September, 2015 - June, 2016
    Wave Broadband
    Tech Support Representative
    June, 2015 - August, 2015
    Washington Community Action Network
    Phone Canvasser
    June, 2014 - September, 2014
Skills
Active DirectoryAdobe Premiere and IllustratorCommunication, Drawing, leadershipComputer Software TrainingCreative WritingCritical ThinkingCritique Writing Delegated,organized, self-motivated, adaptable, and havea strong Connection To the societyMicrosoft Office , Efficient with a MacBook Air, Writing, Reading, PestpacMicrosoft Word, Writing, Communicating, Planning, LeadingOperating SystemsScreenwritingStrict punctualityTechnology Skills: Computer skills, Microsoft Office (Word, PowerPoint), Internet Browsing, Internet Search Engines, and Social Networking, and ESHA Cloud Access (Food Processor Software).Video/Audio Script WritingWindowsWindows 10Windows 7Windows 8Windows VistaWindows XPWriting, Editing, Research, Marketing, Adapting
Leadership
    Delta Tau Delta
Hobbies
Creative Writing