THEODORE GRANSBURY

Bachelor's

Cyber Security Systems

Triangle Services

Support Manager

- Regularly communicates cybersecurity best practices company-wide or on a 1-on-1 basis as needed - Coordinates with DBAs, NOC/SOC staff, and 3rd party vendors to ensure high availability of systems - Takes part in phishing campaigns sent to field users designed to identify and remediate gaps via retraining - Participates in weekly meetings with C-Level, HR, Payroll, IT, and field management to discuss policy breaches and information and cybersecurity opportunities to streamline incident response strategies - Directs design and implementation of AWS SaaS asset management and work order systems - Audits 24/7 emergency work order desk call logs and recordings for accuracy and service delivery optimization - Professional Experience (cont