- Managed complex IT operations and device integrations across a 37,000+ user environment, ensuring
- Collaborated with the executive team to direct and delegate technical tasks to ensure project milestones are
- Defined special project scope & timelines and conducted regular reviews with teams to ensure successful
M
MFD CHILDCARE CENTER
PROGRAM MANAGER
January 2010 - December 2020
U
UGC
TECHNICAL PROJECT LEAD
January 2014 - December 2016
U
UGC
CLIENT SERVICE SPECIALIST
January 2014 - December 2016
U
USFCA G A COMMUNICATIONS
ENROLLMENT COMMUNICATIONS SPECIALIST
January 2013 - December 2015
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Skills
Administrative OperationsAdvertising CampaignsAttention to DetailBiochemistryBudgeting SkillsBusiness ProcessesCascading Style Sheets (CSS)Child CareChild DevelopmentCommunication SkillsCoordination SkillsCustomer RetentionCustomer SatisfactionCustomer ServiceDatabase AdministrationDatabasesFront End Software DevelopmentHard Work and DedicationHTMLInformation TechnologyInformation Technology OperationsInstructional ManualsIssue Tracking SystemsIT Service ManagementJavaScript (Programming Language)KinesiologyKnowledge of AdvertisingKnowledge of CampaignsMarketingMicrosoft OfficeNetworking SkillsNetwork PerformanceNetwork TroubleshootingOccupational Safety and HealthOperational SystemsOperations ResearchProblem SolvingProgram ManagementProject ScopingPublic RelationsRetention RateSafety PrinciplesSchedulingSelf MotivationService QualitySoftware EngineeringSQL DatabasesStreamlineSubscription ManagementTableau (Software)Task ManagementTeam WorkingTechnical SupportTelephone SkillsUser Environment ManagementVideo EditingWeb PagesWindows Remote Assistance