Tae Kim
Location
La Mirada, CA
Chula Vista, CA
Education
L
Life Pacific University
January 2012 - June 2015
degree
Bachelor's
major
Leadership Studies
Work Experience
B
Biola University
IT Systems Analyst
La Mirada, CA, US
March 2022 - present
company
Biola University
title
IT Systems Analyst
A
Apple
Identity Management Services Ops Engineering
June 2021 - March 2022
A
Apple
Contact Center Application Support AND Analysis
February 2020 - June 2021
Skills
Agile MethodologyAmazon Web ServicesApplication Programming Interfaces (APIs)ArchitectureAutomationBash ShellBusiness Performance ManagementBusiness Process ImprovementCall CentersDashboardsData IntegrityData QualityDocuSignFreeze-DryingIdentity and Access ManagementIncident ResponseInformation TechnologyIntegration Platform as a Service (IPaaS)LeadershipManagement of ChangesMartial ArtsMetricsPython (Programming Language)Quality ManagementRoot Cause AnalysisScenario TestingScrum MethodologyService-Level Agreement (SLA) ManagementServicenowSoftware as a ServiceSplunkStakeholder ManagementTableau (Software)Team WorkingTechnical DocumentationTechnical SupportTransition ManagementUser AdoptionUser AssistanceVirtual Private Networks (VPN)WorkdayWorkflows