• CES (Customer Engagement Specialist) Lead: Supervised beginning- and end-of-day tasks for CES and FCS workers; led morning meetings, 30-60-90 check-ins and helped the team adjust through a major growth acquisition; trained new-hire employees at the food cart to learn core functions of the CES role and develop excellent customer service skills.
• Social Media Partner: Responsibilities include managing GFF’s Instagram and Facebook and increasing engagement on social media platforms.
A
American Eagle Outfitters
Sales Associate
Honolulu, HI, United States of America
April 2013 - September 2016
J
Japanese Cultural and Community Center of Washington