- Utilize a web-based support system to create and track support service tickets - average 20 clients per day
- Highly experienced in MacOS, IOS, Android, and Windows troubleshooting and confirmation processes - increase client
- Reimaged, serviced, and upgraded over 150 Windows (Lenovo) & Apple computers, increasing inventory turnover by 44% through implementing local database for inventory management
- LEADERSHIP AND COMMUNITY INVOLVEMENT