Tionna Boyd

About Me

Dedicated M.S Candidate in Clinical Mental Health Counseling and School Counseling passionate about supporting individuals' mental health and well-being.

Location

Dallas, GA
Baltimore, MD
Education
    Southern New Hampshire University
    May 2022 - December 2023
    degree
    Bachelor's
    major
    Sociology
    IAP Career College
    Owings Mills High School
    Walden University
    August 2024 - May 2026
Work Experience
    Corporate Temps for SRTA
    Lead Customer Service Representative
    May 2022 - present
    company
    Corporate Temps for SRTA
    title
    Lead Customer Service Representative
    overview
    • Provided empathetic support to customers, addressing inquiries and complaints with sensitivity, and understanding • Demonstrated strong leadership skills by guiding team members and ensuring adherence to company policies • Fostered a positive and inclusive work environment that prioritized customer well-being and satisfaction
    Navy Federal Credit Union
    MEMBER SERVICE REPRESENTATIVE
    August 2021 - April 2022
    Sunshine House Academy
    PRESCHOOL TEACHER
    April 2019 - November 2020
    ARBY's
    SHIFT MANAGER
    May 2017 - March 2020