Tori Cleveland

Location

Norfolk, VA
Education
    Southern New Hampshire University
    March 2025 - July 2026
    expected degree
    Bachelor's
    major
    Information Technology (IT)
    Southern New Hampshire University
Work Experience
    Sunlife Medical Group
    Appeals Coordinator
    Norfolk, VA, United States, 23551
    September 2025 - present
    company
    Sunlife Medical Group
    title
    Appeals Coordinator
    Veterans Administration
    Healthcare Data Coordination/Medical Scribe AND Data Transcriber
    Hampton, US
    January 2024 - present
    Air Force Wounded Warrior Program
    Volunteer Mentor
    Randolph, TX, US
    April 2023 - present
    State of Nevada
    Family Services Specialist II
    Las Vegas, NV, US
    October 2016 - July 2022
    United States Air Force
    Multiple Positions
    March Air Reserve Base, CA, US
    January 2011 - March 2022
    See 2 More
Fun Fact

I have been a published author since I was 9, and have a multitude of talents. I believe in being as adaptable as possible, and put those very beliefs in action. We all are constantly learning, and adapting to new challenges- why not make it fun.

Passion

I am passionate about helping others, and making my day a bit easier. If I can find something that could help everyone all around then it has made my day!

Skills
Administrative OperationsAdobe Creative CloudAttention to DetailAviationBusiness Process ImprovementCardiologyCascading Style Sheets (CSS)Clinical WorksCommunication SkillsComplementary Metal-Oxide Semiconductor (CMOS)Computerized Patient Record SystemComputer ProgrammingCoordination SkillsCultural ActivitiesCustomer ServiceCyber SecurityDashboardsDemonstration SkillsElectronic Medical RecordsHard Work and DedicationHealth AdministrationHealth CareHealth Insurance Portability and Accountability Act ComplianceHTMLInformation TechnologyInformation Technology Infrastructure Libraries (ITIL)Insurance Claim ProcessingJava (Programming Language)LeadershipManagement of ChangesMedicaidMedical RecordsMental HealthMentoringMetricsMicrosoft OfficeMilitary ExperienceOracle ApplicationsPatient AssessmentPatient Information LeafletsProgram EvaluationsProgram ManagementQuality ControlQuality ManagementRegulatory ComplianceResearch SkillsRisk AnalysisRisk ReductionSoftware EngineeringStakeholder ManagementTraining ActivitiesUtilization ManagementVeterans Administration
Volunteer
    Air Force Wounded Warrior Program
    April 2023 - present
Leadership
    United States Airforce
    Vehicle Operations Trainer
    January 2015 - March 2022
Hobbies
Weight Lifting
Art Collecting