Troy Tine Kong


Education
    University at Buffalo
    August, 2013 - December, 2015
    degree
    Bachelor's
    major
    Psychology
    INTI College Subang Jaya (Malaysia, Undergraduate)
Work Experience
    Fiserv
    Lease Consultant/Customer Service Rep.
    October, 2016 - present
    company
    Fiserv
    title
    Lease Consultant/Customer Service Rep.
    overview
    • Advice & negotiate with customers and dealers on their lease vehicle options near end of lease • Assist customers with final bills and vehicle inspection disputes • Train & mentor new employees on the systems used and procedures of taking calls • Handle high-volume incoming calls on a daily basis
    Dealer Solutions 360
    Recruiting Assistant
    September, 2016 - present
    Top Flite Marketing
    Recruiter/Sales Representative
    August, 2016 - October, 2016
    Division of Behavioral Medicine
    RESEARCH ASSISTANT
    June, 2015 - December, 2015
    private tutor
    English, Malay, and Math Tutor
    June, 2012 - July, 2013
    See 2 More
Fun Fact
I love learning new things
Skills
Languages
CantoneseChineseEnglishMalay
Skills
Customer ServiceMicrosoft OfficePublic SpeakingSales