Tsai-ling Lei
About Me
I'm a research-driven designer who aims at designing meaningful and beautiful experiences for people to better create, collaborate and connect.
Location
Pittsburgh, PA
Taipei, Taiwan
Education
C
Carnegie Mellon University
August 2021 - May 2023
degree
Master's
major
Design
Work Experience
T
TPI Software
Design consultant
September 2019 - April 2021
company
TPI Software
title
Design consultant
overview
• Planned the user flows for conversational AI and voice assistant for industries including transportation, healthcare, insurance, etc.
• Created wireframes and conversation scripts for multi-modal experiences.
• Coordinated system integration testings, user acceptance testings and generated reports for internal and external evaluation.
• Optimized internal workflow by creating collaborative tools for communication and AI model management system.
• Guided 2 interns through utterance collection, categorization and testing.
• Educated clients on AI model training in multi-round workshops.
Skills
Languages
ChineseEnglishSpanish
Technical skills
csshtmljavascript
Skills
InterviewingRapid PrototypingUser Experience Research and TestingUX Wireframing