Tyler Walker

Bachelor's

Psychology

Marriott Front Desk Agent

- Supervisor name and phone number: Steve Dees, 434-237-5848 - Guest Check-In and Check-Out: Greeted guests warmly upon arrival, checked them into their rooms, and provided key cards and necessary information about the hotel. During check-out, process payments, issue receipts, and handle any billing issues - Reservations Management: Managed reservations by confirming bookings, making changes or cancellations, and handling special requests. This often involved using hotel reservation systems and coordinating with other departments to ensure room availability and readiness - Administrative Tasks: Handled administrative duties such as maintaining guest records, managing phone calls, and processing mail and messages