Tyrene Lee
Location
Orlando, FL
Ithaca, NY
Education
S
Southern New Hampshire University
October 2022 - October 2025
degree
Bachelor's
major
Corporate Communications
I
ITHACA SENIOR HIGH SCHOOL
Work Experience
A
Ace Landscape Services
Virtual Receptionist
Winter Park, FL, US
March 2022 - present
company
Ace Landscape Services
title
Virtual Receptionist
overview
- Better customer service: Handle calls professionally and promptly, enhancing the overall customer experience and satisfaction
- Increased availability: Capturing potential leads
- Cost-effective solution: Helping the company save on office space and equipment expenses
N
National Carpet Care
Independent Contractor
Altamonte Springs, FL, US
July 2017 - June 2021
C
Costa Clean
Supervisor
Casselberry, FL, US
April 2015 - February 2016
C
Country Inn and Suites
Supervisor
Ithaca, NY, US
September 2013 - January 2015
H
Hilton Garden Inn
Supervisor
Ithaca, NY, US
June 2007 - September 2013
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Fun Fact
I love cooking and creating my own recipes on the fly. Although I'm far from being a professional chef, my family thinks it's absolutely amazing!
Passion
I am passionate about nurturing my children and ensuring they have a joyful childhood. Additionally, I hold a deep passion for lifelong learning. I firmly believe that continuous learning is the key to achieving success and maintaining an open-minded perspective in any given situation.
Skills
Ability to MultitaskAttention to DetailBusiness CommunicationBusiness PlanningBusiness Process ImprovementCalendar ManagementCommercial KnowledgeCommunication SkillsContract ManagementCritical ThinkingCross SellingCustomer ExperienceCustomer Loyalty ProgramsCustomer SatisfactionCustomer ServiceData AnalysisData CollectionDemand ForecastingDiversity AwarenessEmployee Performance ManagementEmployee RetentionHard Work and DedicationHumilityInternal CommunicationsInterpersonal SkillsJob Satisfaction MonitoringKnowledge of HumanitiesKnowledge of MathematicsLeadershipMentoringMS Word, Excel & PowerPoint; Social Media Savvy; email; Strategic; Communication; Decision-making; Detail-oriented; Personable; Positive; Motivated; Creative; Highly adaptable; Organized; Coordinating schedulesNegotiation SkillsOperating ExpensesPerformance ImprovementPerformance ManagementPresentationsProblem SolvingProfessional CommunicationQuality ControlReceptivityRetention RateSalesSearch (Computer Science)Social MediaStrategic ThinkingStrategies of PricingSuccess Driven PersonTeam ManagementTeam WorkingTime ManagementTraining Activities