Tzuyuan Ngai

Master's

Business Administration

HSBC Bank USA

AML Compliance Officer

- Oversee the departmental function of a transaction monitoring team which includes assigning alerts, monitoring productivity, conducting quality control, providing feedback & training, and updating investigative procedures - Manage an excel-based application that analyzes CPR, and collects KYC, RFI, and SAR data from different source systems via VBA macros - Investigate detection scenarios alerted in various departments (Private Banking, Correspondent Banking, and Broker-Dealer) to address potentially anomalous activities - Initiate calibrations between cross-functional teams to align existing procedures with the global standard, as well as increase escalation-to-SAR conversion quality - Assist the OCC with annual bank examinations which include data gathering, independent case reviews, and addressing MRA (matter requiring attention