- Collaborated with a team to refine the company's database management systems, optimizing data retrieval times by employing index optimization techniques, which
- Handled a variety of administrative tasks on a weekly basis, such as managing user access permissions and monitoring system performance, alongside contributing
- Played a key role in bridging communication between clients and vendors, maintaining robust company relationships. Provided valuable feedback from client
- Assisted the IT team in addressing technical queries and troubleshooting minor software and database issues, contributing to a smoother issue resolution process, which in turn reduced the downtime experienced by end-users
- Engaged in 3 software development sprints, assisting from design brainstorming to testing phases. These projects led to the implementation of a more intuitive user