Unnati Negi
About Me
Data Science graduate student at Michigan Technological University. I am currently looking for internship/co-op opportunities starting July 2024.
Location
Houghton, MI
Education
M
Michigan Technological University
January 2023 - December 2024
degree
Master's
major
Data Science
G
Graphic Era University
Work Experience
I
Infosys
Systems Engineer
IN
October 2020 - January 2022
company
Infosys
title
Systems Engineer
overview
- Enhanced Google Workspace's customer support efficiency by
- Applied the Pareto Principle to effectively prioritize and streamline resolution of critical issues, achieving a
- 100% SLA compliance rate by developing efficient workflows for rapid problem-solving
I
Infosys
Systems Engineer Trainee
IN
January 2020 - March 2020
Skills
Administration of Computer SystemsAlgorithmsAnalytical ThinkingArtificial Neural NetworksAutomationBayes' Theorem (Bayesian Statistics)Cascading Style Sheets (CSS)Cluster AnalysisCustomer SatisfactionCustomer ServiceCustomer SupportDashboardsData AnalysisDatabasesData ManagementData MiningData ScienceDecision Making SkillsDiagnostic SkillsEndocrinologyFeature EngineeringForecasting SkillsGraphic DesignHard Work and DedicationHealth CareHealth InformaticsHTMLImage AnalysisImage ProcessingInformation TechnologyInnovationJava (Programming Language)JavaScript (Programming Language)Knowledge of EngineeringKnowledge of StatisticsMachine LearningMarketingMarket ResearchMATLABMedical ImagingMetricsMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointMicrosoft SQL ServerMicrosoft WordModelling SkillsMySQLPassionatePower BIPredictive Data AnalysisPredictive ModellingPrioritization of RequirementsProblem SolvingProgramming LanguagesPython (Programming Language)ReactJSReliabilitySalesforce.ComService QualitySPSS (Software)SQL DatabasesStrategies of PricingStreamlineSystems EngineeringTableau (Software)Telephone Call Reception ManagementTraining ActivitiesUser AssistanceVisualizationWorkflows