Victoria Saburido

Associate's

Computer Networking and Telecommunications

Marketing Twist

Marketing Specialist

Collaborated with HBO, Sony, TikTok, NBCU, and BCI to ensure partners met KPIs, driving performance improvements. Maintained trackers with feedback and data, facilitating effective communication and decision-making with stakeholders. Assisted in updating the contract tracker and metadata, streamlining the renewal process with vendors. Supported procurement teams with critical vendor data for contract renewals and RFP processes. Developed partner executive summaries to showcase performance metrics and strategic directions. Conducted Partner SLA reporting and penalty tracking, ensuring adherence to service agreements. Achieved a 15% improvement in SLA adherence across all strategic partners. Contributed to partner roadmaps for software, hardware, and services, ensuring readiness and planning. Managed the end-of-life process for hardware/software and maintained an inventory of hardware components. Worked with internal teams and external vendors to conduct Quarterly Business Reviews (QBRs). Performed quantitative and qualitative analyses to maintain organized processes and drive data-driven decisions.