Vincent Zhang
Location
New York City, NY
Montclair, NJ
Education
N
New York Institute of Technology
September 2022 - June 2026
expected degree
Bachelor's
major
Cyber Security Systems
Work Experience
H
Hunan Taste
Receptionist
Montclair, NJ, US
June 2021 - present
company
Hunan Taste
title
Receptionist
overview
- Provided front desk support, greeting clients, and managing customer communications
- Enhanced customer satisfaction through effective verbal and written communication
- Developed a strong ability to work independently while managing multiple tasks in a fast-paced environment
- Gained practical experience in customer relationship management, conflict resolution, and delivering professional service
Skills
Analytical ThinkingCommunication SkillsConflict ResolutionCustomer Communications ManagementCustomer Relationship ManagementCustomer SatisfactionDatabasesData VisualizationDemographicsEmployee RetentionEntity Relationship ModelsGreeting of GuestsHard Work and DedicationInformation TechnologyJava (Programming Language)Knowledge of EngineeringKnowledge of FinanceLookup TableManagement SystemsMentoringMetricsMicrosoft ExcelMicrosoft SQL ServerMoney InvestmentsNetwork SecurityPivot TablesPower BIProfessional ServicesProgramming LanguagesSelf MotivationSimulationsSoftware EngineeringSpring FrameworkTest Suite