Windy Hargreaves


Location

Gooding, ID
Boise, ID
Education
    Stevens Henager College (Boise, ID)
    May 2015 - March 2018
    degree
    Bachelor's
    major
    Webmaster and Web Management
Work Experience
    Aquent Studios - Amazon (Remote)
    AEM Producer/Senior AEM Content Manager
    Boise, ID, United States, 83799
    July 2022 - April 2025
    company
    Aquent Studios - Amazon (Remote)
    title
    AEM Producer/Senior AEM Content Manager
    overview
    • Led enterprise migration from AEM On-Prem to AMS for AWS Smart Business and ISV web properties (aws.amazon.com/smart-business, aws.amazon.com/isv). • Supported Adobe Target CRO initiatives with personalized content experiments and coordinated with governance leads to ensure workflow alignment. • Boosted user engagement by 20% through landing page redesign and SEO-driven content optimization. • Authored SOPs and internal documentation to support AEM publishing standards, global team onboarding, and quality assurance consistency. • Managed Workfront Kanban workflows; collaborated across engineering, design, SEO, and MarTech. • Used Figma’s Dev Mode to inspect padding, spacing, and typography styles to ensure AEM builds matched intended designs across desktop and mobile. • Partnered with product and UX teams to analyze page performance and optimize CRO using Adobe Target and metadata-driven testing workflows. • Collaborated with UX and MarTech teams to implement Adobe Target personalization strategies and A/B tests, contributing to higher conversion rates on key AWS pages. • Supported global delivery via AEM Language Copy and MSM; piloted GenAI QA workflows to improve tone, accessibility, and governance. • Defined metadata schemas and taxonomy structures with marketing/localization teams; ensured assets were tagged for multilingual reuse and cross-channel discoverability. • Converted business goals into authoring specs and prioritized AEM backlog with product, SEO, and design teams.
    Aquent Studios - Marriott (Remote)
    Web Content Migrator/Digital Analyst
    Boise, ID, United States, 83799
    November 2018 - June 2022
    Perspecta
    IT Service/Help Desk
    Boise, ID, United States, 83799
    May 2018 - October 2018
    Verizon Wireless/Conduent
    Technical Support
    Boise, ID, United States, 83799
    December 2016 - April 2018
    Wells Fargo Bank Call Center
    Premier Phone Banker
    Boise, ID, United States, 83799
    July 2015 - November 2016
    See 3 More
Fun Fact

✍️ Fun Fact: I bring creativity into everything I do—whether it’s managing web content, painting, or working on my debut novel. And fun twist: before all that, I spent over two decades as a pet groomer (yes, I’ve clipped more Shih Tzus than I can count).

Passion

I’m passionate about crafting user-focused digital experiences and making content work smarter. I love mentoring others, solving creative challenges, and staying inspired through writing and art. Clear, accessible content keeps me energized.

Skills
A/B TestingAdobe Creative CloudAdobe TargetAdobe WorkfrontAgile MethodologyAmazon Web ServicesApplication Performance ManagementArchitectureAuditing SkillsBacklogsBilling ProcessesBusiness to Business CommerceCall CentersCloud ServicesCommunication SkillsConceptual ModelsContent ManagementCustomer Communications ManagementCustomer SatisfactionCustomer ServiceDigital ContentDigital StrategyEcosystemsEmployee OnboardingExecution of ExperimentsFigmaGovernanceHealth CareHelp DeskInternal DocumentationJIRAKanbanKnowledge of FinanceLabelingMarketingMetadataMicrosoft OfficeMobile Device ManagementMultilingualismMultitier ArchitectureMultivariate TestingPublishing SkillsQuality ManagementSafety PrinciplesSalesforce.ComSchedulingScrum MethodologySearch Engine OptimizationServicenowService QualitySitecoreSoftware as a ServiceTechnical SupportUser ExperienceWeb ContentWeb Content Accessibility GuidelinesWeb DesignWeb DevelopmentWeb PagesWeb StrategiesWireless CommunicationsWordPressWorkflows
Volunteer
    Saint Alphonsus
    November 2016 - December 2016
    Spartanburg Humane Society
    June 1999 - July 1999
Hobbies
Write books
Reading
Hiking
Gaming
Watching Movies
Listening to Music
Mountain Biking
Swimming