Yohanna Tadesse

Bachelor's

Management Information Systems

CRI HR Benefits Specialist

- System and assist employees with leave processes including - FMLA/LOA, ADA and USERRA - Administer bi-weekly benefits payroll, terminations and benefits enrollment - Address employee inquiries through various channels, including phone, email, and teams by maintaining a high level of professionalism and empathy - Track benefit eligibility dates and notify employees of entitlement eligibility - Provide timely and accurate information to employees regarding their benefits - Collaborate between benefit vendors and employees to ensure adherence to plan provisions and to resolve issues or to reconcile claim - Assist employees in navigating online platforms and self-service tools for benefits enrollment and management - Support benefit-related communication and annual open Enrollment events