Yvette Long


Location

Birmingham, Alabama
Education
    Georgia Gwinnett College
    August, 2015 - May, 2017
    degree
    Bachelor's
    major
    Biology
    minor
    Chemistry
    LAWSON STATE COMMUNITY COLLEGE
Work Experience
    EXPERIS/MANPOWER
    Customer Support Analyst
    October, 2013 - September, 2015
    company
    EXPERIS/MANPOWER
    title
    Customer Support Analyst
    overview
    • Provides troubleshooting of microcomputer hardware and software and appropriate communication devices. • Installs and configures desktop work stations and provides on-going desktop support for existing users and coordinates the timely and cost effective maintenance and repair of desktop work stations. • Prepares system test plan and test data and conducts program and/or system testing. • Prepares and/or maintains incident reports using an on-line incident management system. • Determines hardware/software methodologies for transferring information between various computing systems and platforms. • Plans, coordinates and conducts installation and maintenance of kiosks.
    KUMON LEARNING CENTER
    Teacher/Administrative Assistant
    September, 2010 - August, 2012
    UAB HOSPITAL
    Front Office Receptionist
    May, 2007 - June, 2010
Fun Fact
I have a two year old daugther
Skills
Languages
French
Skills
business writingCustomer Servicededicated team playerdocumentationFilingmeeting supportOrganizationProofreadingquickbooks and ms office proficientstaff trainingtravel arrangementsunderstands grammar
Hobbies
I Love Being A Mother