Zain Kamran

Bachelor's

Cyber Security Systems

IBM

Data Analyst

- Managed the AccessHub department for service for apps and servers run by IBM - Developed the AI-powered chatbot for automating user experience on AccessHub ChatBot - Launched the Virtual Assistant for Saviynt Identity Management tool - Managed and implemented the data with the AI Tool for AI Platform Programmer - Collaborated with the team to deliver fast responses and meet customer needs across the Automation Team - Provided functional requirements and assistance to clients utilizing the Watson Assistant (Internal/External) Chatbot - Led the migration of over 300 datasets into the latest version of Watson AI Migration - Created automated queries for self-assisting in loading user information for Chatbot AI Queries Developer - Conducted AI Watson data testing for vulnerabilities - Transferred user data from an old mainframe to a new mainframe using Python API, tested PyRACF datasets - Created ServiceNow API configurations - Jira Focal Lead: Aided with Jira boards and configurations - Robotic Process Automation (RPA) Database Setup