Zain Marfani

Bachelor's

Management Information Systems

The Maddex Inc

Technical Client Success Associate

- Research client industry standards and target markets to create standard of protocols through industry tailored software and reduce employee time wastage and automate time consuming tasks and overall reduce cost leakage - Integrate CRM and ERP software into client operations to automate lead management and to increase conversion of incoming - Utilize analytic insights from the strategy department to execute marketing strategies and consult clients on internal workflow - Plan a technical strategy that falls in line with the broader marketing strategy to allow leads to seamlessly operate through a - Consult clients on the most recent automation tools to best suit their environment and increase internal efficiency - Provide in-house solutions to optimize workflows, organize task management, and streamline client relationships