Zarmeen Aftab
Location
Spring, TX
Houston, TX
Education
U
University of Houston
January 2022 - December 2024
degree
Bachelor's
major
Management Information Systems
Work Experience
O
Omaha Steaks
Customer service representative
October 2023 - December 2023
company
Omaha Steaks
title
Customer service representative
overview
- Took 80 customer orders per day and helped them with the billing process and other queries in an efficient manner
- Increased the % of upsell by knowing the product of the company well and helping the customer buy the best one
- Helped other co-workers with their daily tasks as we all worked as a team
S
Sure Program
Consultant
August 2023 - December 2023
D
Deloitte Summer
intern
June 2023 - July 2023
H
Home Sweet Home Daycare
Administrative assistant
March 2022 - June 2022
C
City Of Pearland
Pearland Marketing intern
January 2022 - May 2022
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Skills
Languages
ArabicEnglishHindiUrdu
Skills
Administrative OperationsAgile MethodologyAnalytical ThinkingBilling ProcessesBusiness AdministrationBusiness InformaticsBusiness PlanningBusiness StrategiesConsultingCultural ActivitiesCustomer Loyalty ProgramsCustomer ServiceData AnalysisDebits and CreditsDocuSignEvent ManagementFriendlinessHTMLHuman ResourcesJava (Programming Language)Knowledge of Professional DevelopmentMarketingMerchandisingMicrosoft ExcelMicrosoft OfficeOracle ApplicationsOrganizational StructuresProblem SolvingProduct LifecycleProject ManagementPython (Programming Language)SalesSalesforce.ComScrum MethodologySocial MediaSQL DatabasesStrategic ManagementStrategic ThinkingStrategies of MarketingStrategies of PricingTeam WorkingUpselling Skills