Zoya Wood


Location

Austin, TX
Merced, CA
Education
    University of California-Santa Barbara
    June 2019 - June 2023
    degree
    Bachelor's
    major
    Environmental Studies
Work Experience
    Uchiba
    Server/Server Assistant
    Austin, TX, US
    September 2023 - present
    company
    Uchiba
    title
    Server/Server Assistant
    overview
    - Demonstrated in-depth menu knowledge, becoming an expert in Japanese cuisine, sake, beer, and wine - Collaborated with a team of five to enhance daily customer satisfaction through efficient service, attentive - Demonstrated strong time management skills by consistently meeting or exceeding service speed benchmarks during high-volume periods, contributing to the restaurant's positive reputation for efficiency - Managed a busy section, serving an average of 50 customers per shift, ensuring accurate order delivery and maintaining prompt service with a focus on showcasing menu highlights - Leveraged expertise in Japanese cuisine and beverage pairings to provide valuable insights, contributing to a - 10% increase in overall sales during peak times
    Figueroa Mountain Brewing Company
    Server/Bartender
    Santa Barbara, CA, US
    May 2023 - July 2023
    Hendrys Beach
    Food Runner Boathouse
    Santa Barbara, CA, US
    June 2022 - May 2023
    customer service
    Santa Barbara, CA, US
    October 2021 - June 2022
    Scarlett Begonia
    Hostess
    Santa Barbara, CA, US
    September 2020 - September 2021
    See 1 More
Skills
Languages
EnglishJapanese
Skills
Ability to MultitaskAdobeAdobe InDesignAdobe PhotoshopAllergensAstronomyAttention to DetailAttentive ServiceBeersBenchmarking SkillsBeverage ProductsBiologyBusiness AdministrationCommunication SkillsCommunity Mental Health ServicesCooking SkillsCoordination SkillsCultural ActivitiesCuriosityCustomer SatisfactionCustomer ServiceEcologyEnvironmental StudiesExecution of ExperimentsFaunaFriendlinessGeologyGlasswareHard Work and DedicationJapanese CuisineKnowledge of Dynamics of GroupsKnowledge of HygieneMedical EmergenciesMedicationsNetwork ServerNutrition and DieteticsPhotography SkillsRehabilitationsReservations SystemsRestaurant OperationRetail CommerceSafety PrinciplesSalesSales PromotionShop FittingTeachingTeam WorkingTime ManagementTraining ActivitiesVeterinary MedicineWilderness Medical Emergency