chassidy adams

No Degree

Medical Assisting

Cracker Barrell Old Country Store

Server

- Greeted customers, answered questions and recommended specials to increase profits - Operated POS terminals to input orders, split bills and calculate totals - Satisfied customers by topping off drinks and offering condiments, napkins and other items - Promoted desserts, appetizers and specialty drinks to optimize sales - Communicated with hosts, bussers and kitchen staff to prepare for and serve customers - Enforced minimum age requirements for consumption of alcoholic beverages by checking identification - Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests - Served food and beverages to patrons and immediately remedied issues with orders - Addressed complaints to kitchen staff and served replacement items - Checked with customers to determine satisfaction with meals, promptly taking action to correct problems - Cleaned tables and chairs to prepare dining area for next customers - Trained new employees on restaurant procedures and plating techniques - Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations - Displayed enthusiasm and knowledge about restaurant's menu and products - Recorded meal selections and transactions in microsystem to deliver prompt service - Stocked server areas with supplies before, during and after shifts - Welcomed guests with personable attitude and brought beverage orders while reviewing menu options - Verified guest satisfaction with meals and suggested additional items to increase restaurant sales - Communicated with kitchen staff to stay updated on item availability and customer wait times - Greeted newly seated guests promptly, filled water glasses and brought bread to table - Informed customers about specials, upselling additional food and drink items