chijioke nwadike

Master's

Computer Science

Caterpillar

IT Analyst

- Collaborated on the successful migration of Rhel servers from an older version to a newer version - Extracted and analyzed data from SAP systems using various reporting tools, providing valuable insights for business decision-making - Performed routine maintenance tasks, ensuring system stability and uptime - Collaborated closely with IT colleagues, project managers, business analysts, and stakeholders to align IT solutions with business objectives - Integrated the QAD system with other enterprise applications, streamlining data flow and enhancing overall efficiency - Developed custom reports and dashboards to track key performance indicators (KPIs) and provide management with actionable insights - Troubleshooted and resolved technical issues related to QAD system functionality, ensuring optimal performance - Stayed updated with emerging technologies and trends to maintain a competitive edge - Utilized SAP tools and reports to gather and analyze data for performance evaluation, identifying areas for improvement - Implemented access controls, user authentication mechanisms, and directory permissions to safeguard sensitive data - Provided training, documentation, and troubleshooting assistance to QAD end-users, ensuring their seamless adoption of the system - Managed file transfers through FTP, ensuring secure and efficient data sharing - Collaborated with teams to update SSL/TLS certificates and conducted regular security audits to identify and address vulnerabilities - Designed and executed test scenarios to validate QAD system functionality and identify areas for improvement - Assisted in the implementation of SAP ERP system across various departments, contributing to the organization's digital transformation journey