morgan vaillancourt
Location
Burlington, VT
Danville, VT
Education
U
University of Vermont
September 2017 - December 2021
degree
Bachelor's
major
Finance
minor
Sports Management
J
Johnson and Wales University
Work Experience
E
Enterprise Holdings
Customer Assistant Representative Sr
South Burlington, VT, US
May 2019 - present
company
Enterprise Holdings
title
Customer Assistant Representative Sr
overview
- Supervise/train newly hired employee's on Enterprise technology systems
- Understand, emphasize, and explain knowledge of rental/return documents, fuel services, days/extra hour surcharges and optional coverages
- Greet all customers using prescribed, appropriate dialogue as they arrive on the lot
- Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report
- Delivered excellent customer service, resulting in consistent 91% customer satisfaction rating
J
Johnson and Wales University Admissions Office
Admissions Assistant
Providence, RI, US
September 2017 - May 2018
Passion
What really motivates me is the process of learning. I am an extremely hands on person that learns better in the actual field then a classroom. I am incredibly passionate looking to work hard, persevere, and grow from a challenge.
Volunteer
H
Habitat for Humanity
March 2018 - March 2018