sabrina lu
Location
Irvine, CA
Mission Viejo, CA
Education
S
San Francisco State University
August 2009 - June 2013
degree
Bachelor's
major
Technical Writing
Work Experience
H
Harbor Freight Tools
TECHNICAL WRITER
Calabasas, CA, US
March 2021 - present
company
Harbor Freight Tools
title
TECHNICAL WRITER
overview
- First team of Technical Wrtiers on the Retail Operations - Process Improvement Team
- Brought consistentcy, simplicity, and process management to team and documents
- Defined various types of guides and job aids for different needs and audiences
- Campaigned for in-store Associate's needs while visiting stores and corporate offices
- Worked on multiple different types of projects, including new Task Management systems, upgrades to current software programs, operational improvements, and internal communications between teams
V
VIZIO
SENIOR TECHNICAL WRITER
Irvine, CA, US
August 2018 - March 2021
H
HireRight
Proposal Writer
Irvine, CA, US
September 2014 - August 2018
Skills
Adobe IllustratorAdobe InDesignAdobe PhotoshopBanner AdvertisementBlogging SkillsBrand ManagementBusiness Process ImprovementCreativityCultural ActivitiesCustomer Account ManagementCustomer RetentionCustomer SupportFreight ForwardingGraphic DesignInformational GraphicsInstructional ManualsInternal CommunicationsManagement SystemsMarketingMicrosoft OfficePresentationsProcess ManagementProduct LinesProfessional CommunicationProject ManagementRetail CommerceSalesTask ManagementTeam WorkingTechnical SkillsWriting of Proposals