sandi Zuri

Bachelor's

Communication Studies

Sam's Limousine and Transportation Inc

Customer Relations Specialist

- Improved workflow processes to enhance customer experience by enacting an improved sales strategy which reduced overhead and increased positive responses in customer surveys. Established an improved social media presence online and lowered customer acquisition costs substantially. Managed front end requirements and employee relations. Handled face to face interactions with million-dollar contracts on a daily basis - Increased overall net revenue by 9% in 6 months - Awarded Employee of the Year