Collaborated cross-functionally with software developers, product managers, and implementation teams to contribute to the entire software lifecycle, encompassing design, QA & UAT testing, development, and solution implementation.
Conducted comprehensive software training, provided support through various channels, and developed clear and concise how-to guides and process flows.
Demonstrated adept multitasking abilities while maintaining a high level of organization and agility in adhering to project plans and deadlines.
Applied problem-solving skills and critical thinking to ensure maximum client satisfaction with our product, fostering positive and enduring partnerships with clients.
Successfully executed data migration tasks and proficiently converted legacy data.
Implemented technical solutions and conducted troubleshooting for Warehouse Management Systems (WMS), including third-party software solutions, Electronic Data Interchange (EDI), scanning, Technical Design Documents (TDD), accounting and data interface, and Communication Manager.
C
CVS Health
Operation Manager
Charlotte, NC, United States, 28245
June 2022 - August 2023
Skills
Languages
ArabicEnglish
Technical skills
AsanaMicrosoft DynamicsMicrosoft Outlook.Net FrameworkOffice365SAP HANASoftware CodingsqlWarehouse Management Systems