THE DISH ON CHARLOTTE RUSSE

Our History:

Named after the delicious French dessert, Charlotte Russe began its sweet journey in 1975 with the first store opening in Carlsbad, California. Putting a spotlight on women in their teens and early twenties, our store offered access to major fashion trends at value-oriented prices. And over a few exciting decades, the mall-based chain went from 35 stores in Southern California to 500+ stores across the United States and Puerto Rico.

Us Today:

True to our California roots, Charlotte Russe is headquartered in San Francisco with operational offices down the coast in San Diego. Among fab, fashion-forward merchandise, we also serve up proprietary Charlotte Russe and Refuge brands that our clientele loves. Check us out online or pop into one of our retail locations to see where all the fabulosity happens.

Live. Work. Laugh. In style.

We love what we do at Charlotte Russe, and it shows in our employees—amazing, dedicated people with an eye for style. We work together seamlessly—like a great outfit—but we're always on the lookout for superstar additions. If you love fashion and an exciting, innovative workplace, then come join us!

General Summary:

• Assists the Store Operations Department in the execution of various projects and routine processes in a fast pace retail environment.

• Acts as a liaison between the Home Office business partners, the Field organization and the finance department to maintain effective reporting for field sales, expenses, payroll and processes.

• Acts as a liaison between the field and stores.

Essential Duties:

• Develops new tools to increase field operational productivity and proficiency.
• Identifies areas of process efficiencies and develops a project plan for revision and rollout in partnership with the Manager of Operations.
• Maintains, updates and communicates to the Field organization Standard Operating Procedures (SOP’s)
• Creates consistency and understanding of Field Policies and Procedures (SOP), success factors and best practices in partnership with cross functional partners.
• Manage operational based projects / streamline existing systems in order to satisfy the needs of the business.
• Manages the roll out, implementation, communication and training of new operational initiatives.
• Manages field programs and vendor partnerships.
• Supports with individual departments specific initiatives & communication.
• Ensures that cross functional policies and procedures are executable and drive operational productivity within stores.
• Supports the field organization through responding to emails, data inquiries and reporting requests.
• Assists in the maintenance and monitoring of field and operations department budgets
• Assists in building and maintaining a reporting data base that tracks, reports and analyzes field data used to perform synthesis, develops solutions, project strategy planning and data utilization.
• Supports in the communication and operational processes for opening new stores.
• Partners with the real estate and construction team on the operational processes for new stores, remodels and closures.

Required Skills and Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have strong communication skills in both written and verbal form.
• Ability to read, interprets, and create reports.
• Must be able to build strong partnership and relationships.
• Ability to manage multiple tasks and competing priorities
• Must be able to speak effectively before groups and individuals including Senior Executive staff, corporate and field employees, vendors, and customers.
• Ability to conduct self in a professional and respectful manner
• Must demonstrate a sense of urgency and the ability to work within deadlines and exhibit an ability to work both independently and in a team
• Must be detail oriented and show proficiency with content creation tools, including MS Office suite
• Knowledge in utilization of Microsoft Word, Excel, Outlook, PowerPoint, Publisher, and Internet.
• Ability to analyze data and perform calculations on various sales figures such as discounts, and percentages.

Education and / Experience

• 1 year Store Management level retail experience preferred
• College degree preferable
• 1 year finance related work experience preferred

Physical Demands

The physical demands described here are representative of those that must be met by employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee

• Must have manual dexterity and the manual ability to use computers.
• The employee frequently is required to stand, walk, bend and sit.
• Must be able to travel
• Must be able to lift at least 25lbs

Benefits and employee discount

Named after the delicious French dessert, Charlotte Russe began its sweet journey in 1975 with the first store opening in Carlsbad, California. Putting a spotlight on women in their teens and early twenties, our store offered access to major fashion trends at value-oriented prices. And over a few exciting decades, the mall-based chain went from 35 stores in Southern California to 500+ stores across the United States and Puerto Rico.

Us Today:

True to our California roots, Charlotte Russe is headquartered in San Francisco with operational offices just down the coast in San Diego. Among fab, fashion-forward merchandise, we also serve up proprietary Charlotte Russe and Refuge brands that our clientele loves. Check us out online or pop into one of our retail locations to see where all the fabulosity happens.

Live. Work. Laugh. In style. We love what we do at Charlotte Russe, and it shows in our employees—amazing, dedicated people with an eye for style. We work together seamlessly—like a great outfit—but we're always on the lookout for superstar additions. If you love fashion and an exciting, innovative workplace, then come join us!