Global Operations Development Summer Associate Program

Locations: Charlotte, NC, USA; *Dallas Metro, TX, USA; Jacksonville, FL, USA; *Phoenix Metro, AZ, USA

Location placement options for Dallas Metro & Phoenix Metro include the following cities based on business need:

• Dallas Metro: Dallas, Addison, Plano, or Fort Worth
• Phoenix Metro: Phoenix or Chandler

Job Description & Program Overview

About Bank of America

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Global Operations (GO) Overview:

GO delivers integrated operations solutions for all lines of business, staff support areas and the broader enterprise, including operations teams in our global regions. Globally, GO manages the critical systems and multiple platforms needed to maintain the enterprise’s market-leading positions in key segments, including deposits, payment products, consumer lending, wealth management, small business and middle-market lending, treasury services, investment banking, and sales and trading.

Internship Overview:

Our Global Operations Development Program is a 10 week internship designed to provide you with a unique experience based on your interests, development opportunities, and current business needs. This program is open to participants who are pursuing an MBA degree. You will be involved in a variety of activities designed to foster teamwork, influencing, leadership of processes and/or projects that will drive results and demonstrate Bank of America’s vision and culture.

The role you take on may be across each GO business or location, but every intern will have the opportunity for robust learning through additional trainings, professional development, networking events, volunteer activities, speaker series, and more! During your 10-weeks with Bank of America you’ll strengthen your key skills and competencies to help jump start your career and make a real impact on our business from day one. What You’ll Do

Explore Potential Tracks:

• Business Controls
• Operations Management
• Project/Change Management

What We Offer

• An opportunity to develop your skills through formal and on-the-job training
• Peer and mentor relationships that provide ongoing coaching and development feedback throughout the program
• Collaboration across teams to develop business acumen and gain exposure to multiple areas across the organization
• Connections with senior leaders through educational speaker events
• A focus on developing networking skills through connections within projects, intern-specific program, and engagement events
• A formalized approach to establishing goals and expectations for the summer through our performance management process

What are we looking for?

Required Skills:

• Must be pursuing an MBA degree from an accredited college or university
• Global Operations Development Associate Program

Locations: Charlotte, NC, USA; *Dallas Metro, TX, USA; Jacksonville, FL, USA; *Phoenix Metro, AZ, USA

Location placement options for Dallas Metro & Phoenix Metro include the following cities based on business need:

• Dallas Metro: Dallas, Addison, Plano, or Fort Worth
• Phoenix Metro: Phoenix or Chandler

Job Description & Program Overview

About Bank of America

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Global Operations (GO) Overview:

GO delivers integrated operations solutions for all lines of business, staff support areas and the broader enterprise, including operations teams in our global regions. Globally, GO manages the critical systems and multiple platforms needed to maintain the enterprise’s market-leading positions in key segments, including deposits, payment products, consumer lending, wealth management, small business and middle-market lending, treasury services, investment banking, and sales and trading.

Overview:

The Global Operations Development Program is a 2-year rotational development program designed to provide participants pursuing an MBA degree, opportunities focused on operational line of business functions supporting our operations businesses within Bank of America. Participants are involved in a variety of activities designed to foster teamwork, influencing, leadership of processes and/or projects that will drive results and demonstrate Bank of America’s vision and culture.

What You’ll Do

Two year rotational program including 1-year assignments within Global Operations lines of business.

What We Offer

• An opportunity to develop your skills through formal and on-the-job training
• Peer and mentor relationships that provide ongoing coaching and development feedback throughout the program
• Collaboration across teams to develop business acumen and gain exposure to multiple areas across the organization
• Connections with senior leaders through educational speaker events
• A focus on developing networking skills through connections within projects, intern-specific program, and engagement events
• A formalized approach to establishing goals and expectations for the summer through our performance management process

What are we looking for?

Required Skills:

• Students must be pursuing a MBA from an accredited college or university with a graduation timeframe between November 2026 and August 2027
• Work experience 3-5 years post bachelors degree
• Minimum 3.2 GPA preferred

Desired Skills:

• Strong analytical skills to assess complex data, identify trends, and provide strategic insights to drive and support operational efficiencies.
• Strong Quality Assurance skills to ensure accurate, efficient, and compliant processes.
• Solid organizational planning and project management skills to prioritize tasks and deadlines.
• Ability to navigate in a highly matrixed environment and communicate effectively.
• Strategic thinker with Account Management experience with the ability to scale tactics across various audiences.
• Sound judgment and the ability to deal with ambiguity and high-pressure situations.
• Strong Risk Management skills with the ability to assess business process & risks.
• Flexibility in exploring a variety of business areas.
• Identify business issues and implementing improvements.
• • Experience in the following is a plus: SQL, Tableau.
• Bank of America is unable to consider candidates that will require visa

Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company serves approximately 56 million U.S. consumer and small business relationships. It is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading.