Infor is the third largest provider of enterprise applications and services, helping customers in over 170 countries improve operations, drive growth and quickly adapt to changes in business demands.

Infor offers deep industry-specific applications and suites, engineered for speed, using ground-breaking technology that delivers a rich user experience, and flexible deployment options that give customers a choice to run their businesses in the cloud, on-premises or both. For additional information, visit www.infor.com.

This is a formal internship offering aligned with Infor’s Education Alliance Program that offers students currently enrolled at a college or university access to cutting edge industry knowledge and solutions expertise.

Qualified Scholars will be placed on a specific team within an Infor department to gain comprehensive work experience. Select Scholars will have an opportunity to rotate between departments completing challenging industry-based work.

Position Summary:

The Infor License Management Organization conducts approximately 9000 license reviews annually across the Infor customer base and across many Infor products. This scholarship will focus on either the coordination of and/or the analysis of license review results collected against contractual restriction to issue a compliant or non-compliant report.

Responsibilities:

License Review Coordination Tasks:

• Liaise with the customer to introduce, gain acceptance and manage customer through the audit software install phase.

Analysis and Reporting Tasks:

• Use tools provided to analyze and interpret the data received from customers in order to report on the customer’s compliance with their software license contracts.

• Identify the specific pointers within the data that require discussion with the customer to achieve a full and accurate audit finding and flag these in the record for an Auditor to discuss with the customer.

• Write full and accurate reports of the audit findings under supervision.

• Preferred Majors: Business Administration, Law, Business Communications, English, Philosophy

• Good problem solving and analytic skills

• Good writing and editing skills

• Excellent written and verbal communication skills

• Strong interpersonal and customer service/orientation skills

• Solid PC skills with knowledge of various software applications

• Strong organizational skills required to insure most effective and timely delivery of service to customers

• Possess ability to both multi-task and manage priorities effectively

• Command of the English language to be able to provide oral and written communication that effectively articulates complex ideas

• Fluency in a second foreign language useful

Infor software is purpose-built for specific industries, providing complete suites that are designed to support progress – for individuals, for businesses, and across networks. They believe in the beauty of work, the importance of relationships, and the power of ideas to drive significant positive change.