ESSENTIAL FUNCTIONS AND BASIC DUTIES

• Provide support for L’Oreal Operations (Americas) from IT perspective in Supply Chain and Master data area utilizing ECC and SAP APO applications
• Resolve service requests from users as per SLA based on criticality
• Test enhancements, bug fixes, and system solutions
• Develop job aids and procedures
• Continuous coaching and development of users
• Manage multiple projects as assigned
• Manage change management for end users in terms of training in ECC & SAP APO
• Learn, deploy, and/or support new tools or solutions as needed for business
• Willingness to support time critical processes like monthly cycles, MRP etc. to ensure full end-user support as needed including weekends

QUALIFICATIONS AND EDUCATIONAL BACKGROUND REQUIRED

• BA/BS degree in Information Technology required
• 0-2 years’ experience required
• Preferred: Knowledge of supply chain concepts as applicable in supply chain, manufacturing and distribution environment
• Preferred: Knowledge of APO modules - Supply Network Planning, Production Planning & Detailed Scheduling, ECC – Material Management, Production Planning
• Good MS Office skills (MS Excel, Word, PowerPoint)

We offer a full benefits package, including health, dental, vision, 401k match and pension plan.

Join L'Oréal, the world’s #1 beauty company, and the 40th most valued company1, with a global presence in over 150 markets. We are a 100-year-old business embarking on a sustainable, digital, and societal transformation. Committed to inventing the future of beauty through tech and engineering, we harness the power of data, technology, innovation, and science at the core of our strategy to address complex challenges at scale while upholding our commitments to society and the planet.

With 86,000 employees across 150 countries spanning five continents, L'Oréal leads the world in beauty and pioneers beauty tech. Our portfolio comprises 36 international brands grouped into four unique divisions: Luxe, Consumer Products, Dermatological Beauty, and Professional Products. Some of our renowned brands include CeraVe, La Roche Posay, Lancôme, Giorgio Armani Beauty, Yves Saint Laurent Beauté, Maybelline New York, and so much more.

For over a century, we've been dedicated to the beauty industry, striving to bring beauty to all people. Our ambition is to reach another one billion consumers worldwide by innovating and creating cosmetic and skincare products tailored to the diverse beauty needs and desires of individuals.

Now, it's about you. If you're driven, love challenges, embrace learning and growth, and aspire to make a positive impact on the world, we invite you to join our diverse teams. Whether you're an intern or a seasoned professional, we are always on the lookout for new talents to contribute to our mission.

If you're ready to take control of your career and be part of our journey, click here: https://careers.loreal.com/en_US/content