Eataly, the largest Italian food marketplace in the world, is looking to hire experienced Front of House Service Staff for its stores in NYC, Boston and Chicago!

Restaurant FOH food service members are responsible for communicating with front- and back-of-the-house personnel to provide a dining experience that surpasses guest expectations. Full-time hours available.

Are you an experienced food service professional? Then apply today!

Duties and responsibilities include:

• Adhering to all standard steps of service as recommended by department.

• Adhering to all company and department procedures, policies, expectations and quality standards.

• Greeting guests as appropriate after they are seated. Informs guests of specials and menu changes, makes suggestions, and answers questions regarding food, beverages, allergies and service.

• Maintaining cleanliness and sanitation of the front-of-the-house, including all tables, chairs, floors, other guest dining areas and service station.

• Stocking, removing, and resetting dishes and silverware between courses, and cleaning and resetting vacated tables.

• Engaging diners to ensure that they are satisfied with the food/ service, responding to additional requests, and determining when the meal has been completed.

• Processing guest orders to ensure that all items are prepared properly and on a timely basis.

• Pouring non-alcoholic beverages as requested by customers. May present, open, and pour wine/beer when serving guests as well (based on position).

• Totaling bill and accepting payment, making change or preparing credit card vouchers.

• Customer service experience

• Food & Beverage/ Hospitality experience

Basic Floor Service, Food & Beverage Knowledge, Classic Food & Wine Service, Customer Service, Italian Cuisine.

Eataly offers competitive compensation & benefits, including 401k, medical, dental, paid vacation, and an opportunity for growth.

Here at Eataly, we have dedicated our daily lives to promoting a real understanding of high-quality food and drink. How lucky are we that we get to do what we love?

We encourage a culture of curiosity, passion, harmony, fun and honesty: Curiosity and passion for our products, services, guests and experiences; harmony between guests and staff and also amongst team members and finally, harmony on the plate (pairing simple regional food with complementary wines and beverages); and lastly, we place a daily emphasis on creating fun and honest interchanges with our guests and amongst our staff.

We seek service-minded, talented, and innovative individuals who can help us continue to offer our high standard of quality service. If you believe that by making healthier happier food choices, we will all reap many benefits both for our bodies and our minds and you find enjoyment in sharing your knowledge and your positive people skills with others in order to create quality experiences for our guests, we encourage you to apply.

Eataly offers exciting opportunities that will challenge your abilities, expand your skills and reward your contributions in an atmosphere that encourages both personal and professional growth for all.

Additionally, Eataly offers competitive compensation, excellent benefits, and a positive work environment designed around the philosophy of mutual respect and the challenge of contributing to the continued success of our organization.

As ambassadors of Eataly products and services, we are all responsible for helping to create and maintain quality experiences for each guest that comes to Eataly.