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Scrum Master, Experian Consumer Services

Learn more about Experian
Experian

Experian

Scrum Master, Experian Consumer Services

Remote
Full Time
Paid
  • Responsibilities

    COMPANY DESCRIPTION

    ABOUT US, BUT WE’LL BE BRIEF

    We are thrilled to share that FORTUNE HAS NAMED EXPERIAN ONE OF THE 100 BEST COMPANIES TO WORK FOR. In addition, for the last five years we’ve been name in the top 100 “WORLD’S MOST INNOVATIVE COMPANIES” BY FORBES MAGAZINE.

    This position will be supporting the Experian Consumer Services - a passionate and innovative team with a mission to provide FINANCIAL POWER TO ALL™. Our portfolio offers credit education and identity protection solutions to consumers and helps businesses manage the impact of a data breach.

    JOB DESCRIPTION

    You will act as the servant-leader for our Agile teams, serving our scrum teams, our Product Owners and our organization. If assigned a newly formed scrum team you will ensure it starts and maintains its team journey with full understanding of scrum practices and philosophy. If assigned a seasoned scrum team you will evaluate its maturity and coach to greater success.

    You will have a relentless focus on continually improving the performance of the Agile team and the environment they are operating in, while ensuring appropriate governance standards are adhered to. You will spend much of your time helping other team members communicate, coordinate and cooperate. Where organizational barriers are found, you will constructively challenge these and work with the wider Agile community to ensure we are solving system-wide problems and not just local ones.

    As well as having responsibility for fostering change within agile teams you are leading, you will also be accountable for delivering our wider agile maturity improvements across all your teams. This includes supporting other teams and scrum masters / change agents in improving everyone’s agile maturity.

    The Scrum Master serves the Scrum Team in several ways, including:

    • Coaching the team members in self-management and cross-functionality;

    • Helping the Scrum Team focus on creating high-value output that meet the Definition of Done;

    • Causing the removal of impediments to the Scrum Team’s progress; and,

    • Ensuring that all Scrum events take place and are positive, productive, and kept within the timebox.

    • The Scrum Master serves the Product Owner in several ways, including:

    • Helping find techniques for effective Product Goal definition and Product Backlog management;

    • Helping the Scrum Team understand the need for clear and concise Product Backlog items;

    • Helping establish empirical product planning for a complex environment; and,

    • Facilitating stakeholder collaboration as requested or needed.

    • The Scrum Master serves the organization in several ways, including:

    • Leading, training, and coaching the organization in its Scrum adoption;

    • Planning and advising Scrum implementations within the organization;

    • Helping employees and stakeholders understand and enact an empirical approach for complex work; and,

    • Removing barriers between stakeholders and Scrum Teams.

    QUALIFICATIONS

    • CSM, PSM or other well-known professional Scrum Master certification

    • Four + years experience in a full-time scrum master role in an enterprise-level software development environment

    • Strong and demonstrated experience using the fundamentals of Agile development including measurable process improvement

    • Ability to interact professionally and confidently with colleagues at all levels, including senior and executive management with clear and confident communication and presentation skills

    • Ability to work effectively both independently and as part of a team

    • Experience using Atlassian application suite (Confluence, JIRA)

    PERKS

    • During this pandemic, all Experian employees are working remotely. Once it’s safe to do so, we’ll slowly return to our offices however we are in no rush to do this. The safety of our employees is of utmost importance.

    • Three weeks of vacation to start, five sick days and two volunteer days (plus twelve paid holidays)

    • Competitive pay and comprehensive benefits package, with a bonus target of 15%

    • Flexible work schedule and relaxed dress code

    ADDITIONAL INFORMATION

    All your information will be kept confidential according to EEO guidelines.

    Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and and it reflects what we believe.  See our DEI work in action!

    If you live in Colorado, Connecticut or New York City, please contact us at JobPostingInquiry@experian.com for the salary range of this position (include this Job Title in your email). In addition to a competitive base salary and variable pay opportunity, Experian offers a comprehensive benefits package including health, life and disability insurance, generous paid time off including parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.

    EXPERIAN U.S. EMPLOYEES ARE REQUIRED TO BE FULLY VACCINATED FOR COVID-19.

    Experian Careers - Creating a better tomorrow together

  • Industry
    Information Services
  • About Us

    Calling all authentic individuals! Experian's mission is to unlock the power of data and technology to improve our world. We can do this when every team member brings their whole self to work. Together we really can create a better tomorrow.

    As the world’s leading global information services company, we help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

    We have 20,000 people operating across 44 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity.