Process Improvement Specialist

Learn more about UPS


Process Improvement Specialist

Atlanta, GA
Full Time
  • Responsibilities

    UPS is seeking a dynamic Procurement Process Specialist to support Procurement Operations initiatives. They'll research, recommend, develop and implements process improvements within the group. The Procurement Process Specialist collaborates with global, cross-functional UPS teams, leveraging technology and employing critical thinking to drive efficiencies. If you're looking for an exciting and challenging career opportunity, we want to hear from you!


    • Facilitates user business requirement development to create useful applications
    • Prepares project timelines and communicates to requester to set expectations
    • Assists in development of project plans (i.e., detailed plan, milestones, and work breakdown structures) and assigns tasks to resources to ensure project will be completed on time and according to specifications
    • Troubleshoots current applications, isolates errors, and takes corrective action to resolve issues
    • Provides customer service support and solutions to suppliers & internal stakeholders
  • Related Article
  • Qualifications


    • Advanced Microsoft Office skills - Required
    • Bachelor’s Degree (or internationally comparable degree) - Preferred
    • Previous experience in Process Improvement - Preferred
    • Previous experience with process mapping tools (i.e. Visio, Bizagi, etc.) - Preferred
    • Project Management Certification - Preferred
    • Experience with data management and analysis - Preferred
    • Experience with SQL Server - Preferred
    • Experience with Oracle ERP system - Preferred

    UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law

  • Industry
    Package/Freight Delivery
  • About Us
    Founded on a $100 loan in 1907, 2 teenage boys opened up a messenger service in a 6 by 17 foot office located just below the sidewalk on Second Avenue and Main Street in Seattle, WA. Messengers ran errands, carried notes, hand baggage, and delivered trays of food for customers. They also delivered packages, traveling by streetcars and bicycles for longer trips, and later using motorcycles.